Why you need organizational performance metrics and benchmarks
Hospital CEOs use benchmarking all the time to run hospitals more effectively. Your health care institution measures and analyzes everything – from net patient service revenue to patient satisfaction - so you know the importance placed on performance metrics in your organization. It’s not surprising that many are seeing its potential in philanthropy as well, and are asking for it. We encourage you to get ahead of the curve – both for your community, your organization and your own professional development.