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Grateful Engagement in the Midst of and Beyond COVID-19

Available On Demand
Originally presented April 28, 2020

How do you adapt your organization's grateful patient strategy during these unprecedented times, yet continue to move forward? Accordant expert Erin Stitzel joins healthcare philanthropy executive leaders who will provide examples of how organizations have adapted their grateful patient strategies to meet today’s needs, overcome challenges of today’s new environment, and capitalized on the immense gratitude that is being shown from the community and beyond.  
Specific areas of focus will include how organizations can successfully adjust strategies for:
•      Adapting clinician engagement strategies including engaging physicians in a virtual world
•      Engaging constituents in major gifts and annual giving, including former patients
•      Leveraging and celebrating gratitude from constituents, patients and the community
•      Adapting operationally: staffing, accessing data and screening patient information


  • Dana L. Casson, CFRE, Vice President and Chief Philanthropy Officer, OhioHealth 
  • Stephanie Giordano, Vice President, Individual Giving and Strategy, Meridian Health Foundation
  • Eli Jordfald, Executive Director, Healthcare Philanthropy, UNC Health Foundation
  • Joseph E. Stampe, President & Chief Development Officer, Meridian Health Foundation
  • Erin M. Stitzel, FAHP, CFRE, Principal Consultant, Accordant


AHP Members: Free
Non-members: Free
Register Here