Important update: Enhancing your benchmarking experience 

Transitioning to a new era of benchmark reporting

Dear AHPrime Member, 

I am writing to share some exciting news about the AHPrime online benchmarking platform and the evolution of our services to better meet your needs. After consultation with many of you and a review of the types of requests our benchmarking team fields, we have decided to transition from our self-service online platform to a customized model. This will allow you to ask specific questions and AHP to deliver customized reporting to you. 

Why We Are Making This Change

Your feedback made it clear that a more tailored approach to benchmark reporting would better serve your specific requirements. Rather than asking you to build peer comparison sets from scratch in the online platform, we will do the work for you to create pre-populated, detailed benchmark reports customized to your needs. 

Introducing Customized Benchmark Reports 

To replace the online platform, we are excited to introduce a series of customized benchmark reports. These reports are a significant leap forward in supplying personalized insights that are more tailored to your organization’s unique characteristics.   

Here’s what you can expect: 

  • Reports customized to your organization’s size, scope, and specific areas of interest.
  • Each report will be accompanied by expert analysis, offering deeper insights and actionable recommendations.
  • Receive reports in formats that suit your team’s needs, whether it’s a detailed PDF, an interactive dashboard, or a presentation-ready slide deck.

What This Means for You 

Transition Support: Our team will be on hand to help you with exporting any data you need from the platform and answering any questions you may have about the new reports. 

Enhanced Service Offering: Although the platform is retiring, our commitment to your success is stronger than ever. We believe these new reports will be a valuable tool in your strategic planning. 

Next Steps 

We will be hosting a webinar where we will discuss this transition in detail and showcase the new benchmark reports. You can register for the webinar here. The final service date for the current platform is June 30, 2024. 

We deeply appreciate your trust and partnership and are excited about this new chapter. If you have any questions or concerns, please do not hesitate to reach out to our benchmarking team led by Jenny Love at


With my very best wishes,  

Alice Ayres 

President and CEO