Fall 2018 Feature Article Previews
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Service Recovery
By Kitty McKay
By adopting a "service recovery" mentality and working closely with the patient care experience team, health care fundraisers can shift how they receive negative feedback and respond to it in a more meaningful way. Read more on page 12.
The Elf Workshop
By Michael Campbell, Ph.D., and Samantha Garrett Klaff, M.S., CCLS
Find out how one hospital system established a community giving program to drive charitable giving during the holiday season. Each year, program leaders engage key stakeholders in an efficient process to meet the needs of children and build a philanthropic network of donors and volunteers. Read more on page 18.
Fundraising the Cleveland Clinic way
By Lisa McElhenny and Brad Milius
Learn how the Cleveland Clinic has implemented a team-based approach to health care philanthropy, a tactic that involves fundraisers working together through engagement with potential donors to move the gift conversation forward. Read more on page 26.
Engaging physicians in philanthropy: Twelve years later
By Clifford I. Harris, M.D.
Physician involvement in grateful patient philanthropy is a great way to boost hospital fundraising effectiveness. An experienced doctor-turned-fundraiser shares his top 10 “lessons learned” for successfully engaging physicians in health care fundraising. Read more on page 30.
Article Guidelines
Submissions with original research and examples from multiple case studies are strongly encouraged. First-person "success stories" that report on activities and campaigns also are welcome – however, they must be well documented and specific. For example, articles on fundraising activities should cite the cost-per-dollar raised, the number or percentage of donors increased or upgraded, etc.
Scholarly and academic articles are encouraged, but must be adapted for general interest readership. For example, a Masters' Thesis will not be accepted, but an article based on findings from a Masters' Thesis is welcome.
All submissions must be original. Previously published materials (including materials posted on Web sites) or those under consideration by another publication will not be accepted. Association membership is not a prerequisite for submission. Co-authorship is permitted.
Articles cannot endorse or promote specific vendors or product names – any such references should be replaced with descriptive terminology, for example, “data mining software.” The only exceptions that will be made are for products that have become generally accepted as industry terms, such as “Moves Management.”
Submissions that do not meet the guidelines will be considered on a case-by-case basis by the AHP Journal Advisory Council Chair before being sent to the Advisory Council for review.
Authors receive no remuneration or reimbursement for the expense of preparing articles. Articles published in Healthcare Philanthropy by individual or institutional association members become eligible for an annual award decided by the AHP Journal Advisory Council.
All accepted manuscripts become the permanent property of AHP and may not be published elsewhere without the permission of the author and AHP.
Article Details
Editorial decisions are based on relevancy and interest to AHP members, quality of writing, editorial balance and space constraints.
Articles should be submitted by email. Please attach an editable text document (Microsoft Word preferred). Graphics and charts should be submitted as separate electronic files (graphics should be saved as JPG or GIF files) in addition to being embedded in the text document.
Articles should be 1,000 to 3,000 words, and must be double-spaced, using Times New Roman, size 12 font. In addition, they should be well organized, tightly written, and free of grammatical, spelling, and factual errors. Authors are requested to use endnotes, not footnotes, and to fully note all sources.
A cover letter and 50-word biography should accompany all manuscripts.
AHP will edit articles accepted for publication to fit available editorial space and in keeping with AHP's style guide. Authors will have the opportunity to review the edited copy prior to publication. Authors are responsible for all statements made in their work, including changes made by AHP editors and approved by the authors.
If a manuscript is accepted, the author will then be asked to submit a color, high resolution "head-shot" photo to accompany the article in the publication.
Additional Information
For more specific information, contact Allana Schwaab, Communications Manager, at allana@ahp.org or call 703-532-3154. Also consult previous issues of Healthcare Philanthropy.
Article Submission
Please submit your article as an email attachment to communications@ahp.org. You will receive an email confirmation of receipt within two business days.