May 20-22, 2020 | Toronto, ON

Convene Canada 2020

No other event speaks so directly to your needs as a Canadian healthcare fundraiser. Connect with your fundraising peers from across the country to share ideas and build your professional networks. Wherever you are on your professional pathway, you’ll benefit from new concepts, best practices and industry trends shared by leaders in Canadian healthcare development.

COVID-19 Event Cancellation
Frequently Asked Questions

Why Did AHP Cancel Convene Canada?

This was an incredibly difficult decision.  We believe that Convene Canada is a powerful opportunity to learn from one another and to spend time with colleagues across the AHP membership.  That said, given the current demands that COVID-19 is placing on healthcare professionals, we know how critical it is for each and every one of you to be alongside your colleagues, preparing for all possibilities and ensuring that you are able to support the work your organizations are doing.  Furthermore, in light of the guidance around large gatherings provided by city, provincial and national authorities, it was clear that the conference could not proceed as planned. 
 

Will AHP Reschedule Convene Canada?

We are as disappointed as you are that we have had to cancel Convene Canada 2020.  We do not plan to reschedule the conference in 2020, although we look forward to seeing you at Convene Canada 2021, taking place May 26-28, 2021 at the Westin Toronto Harbour Castle.  

In addition, we are pleased to announce Convene AHP, a virtual conference bringing you all-new education from Canada and the United States. Convene AHP takes place June 9-11, and you can learn more here [link to Convene AHP site]


Will AHP Refund the Cost Of My Registration Fee?

Yes. We are happy to offer you three options regarding your registration:

  1. You can transfer your registration payment to Convene AHP and not miss a beat with your professional development. We'll refund you the difference.
  2. Or you can transfer your registration to Convene Canada 2021, which will be held in Toronto on May 26-28, 2021, or another upcoming AHP event.
  3. Or you can cancel and receive a full refund.
Please let us know which of the three options you would prefer by completing this form.


Will the Westin Toronto Harbour Castle Refund My Hotel Reservation?

Yes. If you made a reservation at the Westin Toronto Harbour Castle within our conference room block, the hotel will automatically cancel your reservation and email you a confirmation on Thursday, April 23. However, if you made a reservation at another hotel, please reach out to them immediately to cancel your reservation. You should receive a full refund for the reservation as long as you booked a refundable rate and it is cancelled within 72 hours of your scheduled arrival.


Will the Airline Refund My Ticket?

It will depend upon airline policy and the rules governing your specific ticket.  You should contact your airline directly.



Will AHP Refund My Airline Ticket Costs?

Unfortunately, no.  We are happy to provide documentation that the event was cancelled if it is helpful in your conversations with the airlines.  



Does AHP Plan to Cancel Other Upcoming Events?

As of now, the AHP Madison Institute and the AHP International Conference are still happening as scheduled.  We are evaluating each upcoming meeting individually and will take necessary precautions based on local recommendations in each city where the meeting is taking place, national guidance on travel, and the impact on constituents from member institutions where travel restrictions have been implemented.  We will commit to making any changes to upcoming events at least 14 days prior to the event start.


What if My Question Isn't Answered Here?

Please contact AHP for answers to any additional questions.