The Science of GRACE
(GRAtitude, Compassion, Empathy)
Date: Wednesday, January 8, 2020
Time: 2:00 - 3:00PM ET
- David Victorson, Ph.D.
- Jeff Fried, FACHE
60% of practicing physicians report symptoms of burnout. 30-60% of nurses experience high levels of burnout. Staggering statistics like these led to the development of GRACE, which stands for GRAtitude, Compassion, and Empathy.
This program was developed by David Victorson, Ph.D., a licensed psychologist and Associate Professor of Medical Social Sciences at Northwestern University. Dr. Victorson will share the purpose of the GRACE program, how it was implemented, its importance in the healthcare industry, and the positive results coming from those who have embraced this program: increased patient satisfaction scores, increased employee satisfaction, and increased grateful patient referrals to the foundation.
Participants in this webinar will learn about the steps involved in rolling out the program, the tools provided to participants, and the means of measuring the results so as to track changes in behavior.
FREE for AHP members
$199 for nonmembers
is a licensed psychologist and Associate Professor of Medical Social Sciences in the Feinberg School of Medicine at Northwestern University where he directs the Consciousness in Health Research Lab. He is also the Director of Integrative Oncology at the Robert H. Lurie Comprehensive Cancer Center’s Survivorship Institute, and founder and director of a young adult cancer support nonprofit called True North Treks. Dr. Victorson’s clinical and research pursuits have focused on measuring and studying the effects of contemplative awareness practices, such as mindfulness meditation, self-compassion, and yoga, on the quality of life and well-being of people with cancer and other chronic medical conditions. Dr. Victorson leveraged his background in mindfulness, self-compassion, and empathy to develop the curriculum for the GRACE training program as well as measuring and analyzing qualitative and quantitative outcomes.
Jeff Fried, FACHE, is an Executive Consultant at Gobel Group with over 35 years of demonstrated success in a variety of healthcare administration roles. Most recently he served as the President and CEO of Beebe Healthcare where he provided strategic leadership for all health system entities, including 2400 employees and over 100 employed physicians. During his time at Beebe, he also worked with the Foundation to develop and implement a capital campaign to raise $15-25 million for long-term growth and expansion of the healthcare system. The campaign total surpassed $40 million, making it the most successful philanthropic endeavor in the hospital’s history. Jeff has also served as assistant vice president at Sinai Hospital of Baltimore, and in a variety of roles at Lancaster General Health, including assistant vice president and vice president, before ultimately serving as chief operating officer. Jeff received his bachelor’s degree in General Studies from the University of Kansas and his Master’s in Healthcare Administration from Washington University. He also completed the Executive Management Program from The Wharton School, University of Pennsylvania. He has received numerous awards including the Delaware Regents Award for Executive Leadership from the American College of Healthcare Execs (ACHE) and been a keynote speaker at ACHE conferences. He has also served in the roles of Adjunct Faculty at Wilmington College and Assistant Professor at Lebanon Valley College. For the last 24 years, Jeff has been a member of the Young President’s Organization and the World President’s Organization, and is actively involved in his community.