One of the toughest challenges for development professionals is speaking on behalf of our institutions during a crisis, whether it’s internal or external. During this webinar, you’ll learn strategies and learnings from Johns Hopkins’ experience dealing with very public crises. They also share practical tool, the SPEAK Framework, for handling challenging conversations with external constituents and internal colleagues, and discuss how to best support development team members during turbulent times.

Presenters

• Michelle Glennon, Associate Vice President, The Fund for Johns Hopkins Medicine
• Jenine Rabin, Executive Vice President Foundation Johns Hopkins All Children’s Hospital
• Liz Lacovara, Director, Learning, Change Management and Organization Development, Johns Hopkins University & Medicine