Originally published in the October 2017 AHP Connect.
Carrie L. Boardwick, CFRE
Vice President of Philanthropy Operations
Baltimore, Maryland AHP member since 2004
What’s your favorite part of your job?
It’s being able to share the stories of gratitude that our patients have shared with us!
I love being able to interact with so many sects of people. You’re working with the patients and donors, but also with the philanthropy team, physicians, leadership, and such a variety of people that no two days are the same.
What areas of giving is MedStar Health focusing on right now?
Our priority is working with the physicians for them to identify grateful patients and family members. Once we receive a grateful patient or family member introduction from a physician, we reach out to that person to hear their gratitude story. If someone desires to express their gratitude through a philanthropic investment, we talk with them about what their vision is and try to marry that with what we could to at MedStar.
MedStar is focusing on many areas of giving. We have the traditional “bricks-and-mortar” campaigns, as well as programmatic needs. As far as giving, we always follow donor intent and what drives the donor’s passion.
We have principal giving, leadership giving, and major giving, all varying by gift amount. We try to look for what a meaningful gift would look like for that family. We’re not looking at the level of giving as much as how we want to build that relationship and translate that into something really special for the donor and for MedStar. If you focus on the relationship, you will ultimately get to the end result of a meaningful expression of gratitude.